Let’s be honest: KPIs are everywhere.
You put dashboards on dashboards. Teams are tracking metrics like their lives depend on it.
Culture is squarely on the radar too—hence Gemba walks, value posters, town halls (and yes, you’ve done that too).
But if leadership doesn’t shift first, neither of those things will.
The Missing Third Success Factor
At Catalyst, we talk about three success factors that actually drive real change:
- Outcomes (what goals you're aiming for)
- Culture (how people ...
The moments you’re most under pressure are the moments your team and those around you remember most.
Not the calm days. Not the wins.
But the heat. The urgency. The curveballs.
That’s when leadership patterns get revealed—or rewritten.
And in food and manufacturing environments, pressure isn’t the exception. It’s the rhythm.
When firefighting becomes your leadership style
One of our clients—an operations leader in a national food brand—described their team dynamic like this:
“We’re so used to...