Your Systems Aren’t Broken. Your Culture Is.
Feb 10, 2026
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Jill’s Reflections
There was a time when I was constantly dealing with foreign material incidents.
One would happen, we’d react fast, fix it, and keep moving. Then another one would hit. Different line. Different shift. Different source. But the same pattern.
We were exhausted.
At the time, I chalked it up to the chaos of production, the reality of complex supply chains, or the limits of our detection systems. What I didn’t see then—but I do now—is that we had built a culture of tolerance. W...
